University of Pittsburgh

Professional Communication: Noncredit Certificates

Enhance your skills in the planning and effective delivery of messages crucial to career growth and advancement. The certificate in Professional Communication Skills is a noncredit continuing education certificate awarded to individuals who complete three core courses and three electives within two consecutive years. (Not every course is offered every term). Individuals who have completed any of these courses since September 1, 2000 may request to have those classes applied to the certificate program.

Who should participate:
This certificate program is designed for people who want to improve their job performance and enhance their careers, including:

Administrative staff
Entry level professionals
Salespersons
Technical staff
Job seekers
Supervisors
Managers

Upon completion of this certificate, participants will be able to:

Plan and deliver effective verbal and written communication
Write polished letters, memos, and e-mails
Deliver efficient and engaging oral presentations
Conduct a productive and persuasive meeting
Communicate successfully with co-workers and clients

Admission requirements An enrollment form must be completed and returned to Learning Solutions along with a current resume and a brief statement of purpose. Click here for a PDF of our enrollment form or call 412-624-6600. Fees and Tuition
Courses have individual fees, payable at the time of registration. An application fee of $25 is due with the enrollment form for the certificate program.

Payment plans
MasterCard, VISA, personal checks, and company checks are accepted.

If employed, check with your company's human resources office to see if you qualify for company tuition benefits.

Group Purchase Agreements may be available for companies or organizations wishing to send more than one employee.

Curriculum (0 credits)
Many courses are offered in the evenings, on Saturdays, and at off-campus locations. Click here to check the University schedule of classes for courses offered each term. (Not all courses are offered every term.) Required Courses

Developing Effective Speaking and Leadership Skills

Open Your I's: Improving Interpersonal Interactions

Writing that Works

Manager's Track

Developing Effective Speaking and Leadership Skills

Open Your I's: Improving Interpersonal Relationships

Uncovering the Winning Style of Management

Electives

Choose three courses

Communicating in a Diverse Workplace
Effectively Handling Uncomfortable Situations and Difficult Employees
Enhancing Your Negotiating Style
Exploring Business Ethics
Optimizing Your Time and Abilities
Polishing Your Documents
Presenting with Pizzazz
Sharpening Your Listening Skills
Understanding Group Dynamics
Walking the Walk and Talking the Talk

Manager's Track

Choose three courses

Communicating in a Diverse Workplace
Effectively Handling Uncomfortable Situations and Difficult Employees
Enhancing Your Negotiating Style
Exploring Business Ethics
Optimizing Your Time and Abilities
Understanding Group Dynamics

For course descriptions and schedules click Professional Development.

Location
Most courses take place on the University of Pittsburgh's Oakland campus. Course locations are announced each term.